Welcome to Everything Grenadier. When we say "we," "us," or "our," we’re talking about Everything Grenadier — a business built to serve serious enthusiasts of the Ineos Grenadier. These Terms of Service ("Terms") outline the agreement between you (our customer) and us, regarding your access to and use of our site, services, and products. If you're on this site, placing an order, or interacting with our content — you're agreeing to these Terms and our Privacy Policy.
Please read carefully.
SECTION 1 – Eligibility & Accounts
By using our Services, you confirm that you’re at least the age of majority in your location. If you're allowing someone else (like a minor) to use our site through your account, you're responsible for their use.
When you create an account or place an order, you're responsible for providing accurate, up-to-date information. Keep your account credentials secure. Any activity under your account is your responsibility.
SECTION 2 – Our Products
We build and sell tough, functional gear — but images on our site may differ slightly from what you receive, due to screen settings or product updates. All product specs, descriptions, and pricing may change without notice.
Some products may be offered in limited quantities or restricted by region. We reserve the right to refuse service or limit orders at our discretion.
SECTION 3 – Orders & Cancellations
Placing an order doesn’t guarantee acceptance. We reserve the right to cancel or adjust any order prior to fulfillment. If there’s an issue, we’ll notify you using the contact info you provide.
Orders cannot be canceled once shipped. All sales are subject to our Return & Refund Policy.
SECTION 4 – Pricing & Payment
Prices may change without notice. What you see at checkout is what you’ll be charged (plus applicable taxes, shipping, and handling).
You're responsible for providing valid, authorized payment information. We’re not liable for issues resulting from inaccurate billing info.
SECTION 5 – Shipping & Delivery
We aim to ship fast, but lead times vary by product. Shipping carriers, customs, and unforeseen events can affect delivery.
Once a product leaves our facility, title and risk transfer to you. For full details, see our Shipping Policy.
SECTION 6 – Intellectual Property
Everything on this site — from our product names to images and content — is owned by Everything Grenadier or its licensors. You can’t reproduce, republish, or reuse our content without written permission.
SECTION 7 – Optional Tools & Links
We may offer tools or links from third parties. We don’t control or endorse these, and your use of them is at your own risk. Read their terms and privacy policies before engaging.
SECTION 8 – Shopify Relationship
We use Shopify to power our store — but your transactions and any disputes are directly with Everything Grenadier. Shopify does not oversee or warranty your purchases.
SECTION 9 – Privacy
We respect your privacy and take data protection seriously. See our full Privacy Policy for how your info is collected, stored, and used.
SECTION 10 – Feedback
If you send us suggestions, reviews, or other feedback, you’re giving us permission to use it to improve our site and marketing — without obligation or compensation.
SECTION 11 – Errors & Inaccuracies
Sometimes there may be typos or incorrect info on the site. We reserve the right to correct or cancel orders if errors are found — even after you’ve placed your order.
SECTION 12 – Prohibited Uses
Don’t use our site to break laws, spread malware, harass others, or try to hack or exploit the Services. If you do, we may revoke access immediately.
SECTION 13 – Termination
We can suspend or terminate your access to the site at any time, without notice, for any violation of these Terms. Sections about ownership, liability, and legal rights survive termination.
SECTION 14 – Disclaimers
We do our best to provide reliable content and products, but everything is offered “as-is.” We don’t guarantee that the Services will always be available or error-free.
SECTION 15 – Limitation of Liability
We’re not responsible for indirect or consequential damages arising from your use of the Services, including lost profits, data loss, or replacement costs.
SECTION 16 – Indemnification
If your actions result in a claim against us, you agree to cover our legal costs and damages. This includes breaches of these Terms or misuse of our Services.
SECTION 17 – Governing Law
These Terms are governed by the laws of the state where Everything Grenadier is headquartered. Any disputes will be handled in that jurisdiction.
SECTION 18 – Changes to These Terms
We may update these Terms from time to time. It’s your responsibility to check for updates. Continued use of our Services means you accept the revised Terms.
SECTION 19 – Contact
If you have questions about these Terms, contact us at sales@everythinggrenadier.com.
